This Privacy Policy explains how BA Real Estate ("we", "us" or "our") collects, uses and protects your personal data when you use our website and services. We are committed to handling your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Greek data-protection law.
1. Who is responsible for your data
The data controller is BA Real Estate, [legal company name], [registered address], Greece. For any privacy matter you can contact us at [privacy/contact email].
2. What data we collect
We may collect and process the following categories of personal data:
- Identity and contact data you provide — such as your name, email address and phone number.
- Enquiry data — the content of the messages and viewing requests you send us.
- Technical data — such as IP address, browser type and basic usage information collected automatically.
3. How we use your data
We use your personal data to:
- Respond to your enquiries and arrange property viewings.
- Provide, maintain and improve our services.
- Send you information you have requested or agreed to receive.
- Comply with our legal and regulatory obligations.
4. Legal bases
We rely on one or more of the following legal bases: your consent; the performance of a contract or steps taken at your request; our legitimate interests in operating and improving our services; and compliance with legal obligations.
5. Sharing your data
We do not sell your personal data. We may share it with trusted service providers who help us operate the Service (for example hosting and communication tools), with professional advisers, or where required by law. Any providers act under appropriate data-processing agreements.
6. Cookies
Our website may use cookies and similar technologies for essential functionality and to understand how the site is used. You can control cookies through your browser settings. [Add details of any analytics or marketing cookies you use here.]
7. Data retention
We keep your personal data only for as long as necessary for the purposes described in this policy or as required by law, after which it is securely deleted or anonymised.
8. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may withdraw consent at any time and lodge a complaint with the Hellenic Data Protection Authority. To exercise your rights, contact us at [privacy/contact email].
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
10. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page is the one currently in force.
11. Contact
For any questions about this Privacy Policy or how we handle your data, please contact us at [privacy/contact email] or through our contact form.